Why Upgrade?
END OF LIFE
End-of-life for your implementation
FUNCTIONALITY
Transform your business
with new or enhanced
Functionality
INNOVATION
Utilize the new and enhanced
features to bring innovation to
customers
SIMPLIFICATION
Replace custom code with
out-of-the-box functionality
INTEGRATION
Integrate easily with key
systems
SUPPORT
Run on fully supported
version
CLOUD
Cloud Compatible with
latest upgrade
SECURITY
Get all Security and Critical
Bug fixes applied
When & How?
- Upgrade the platform as often as possible
- Repeat the process relatively often to reduce the cost
- eCommerce upgrades should match your own release cycle
- If you plan to make a big "leap" and update the platform, consider carrying it out in smaller steps
- Try not to use the latest and usually wait 2 or 3 months for migration to release the new main version
What to Consider?
- Upgrade team with rich expertise
- Do a Proof Of Concept if needed before upgrading your main landscape
- Test environment in similar state as production to be made available for upgrade team to perform upgrade steps and verify results
- Synchronize the changes with the main source code
eCommerce Upgrade Options
- Technical Upgrade - Like to Like upgrade, ensure current code runs on latest platform
- Functional or Feature Upgrade - Code migration with new functions / features on latest platform
- Cloud Upgrade - Upgrade from on-Premise to private / hosted cloud along with either technical or functional upgrade
- Start Over Upgrade - Take a fresh start and re-launch using previous customization experience on top of latest platform
